Versand
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping Time
| Destination | Estimated Delivery |
|---|---|
| Netherlands & Belgium | 5–10 business days |
| Rest of Europe | 7–14 business days |
Shipping Costs
- Free shipping on all orders above €X
- Standard shipping: €X for orders below €X
Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking information to update.
Customs & Import Duties
For orders within the EU, no additional customs fees apply. International orders outside the EU may be subject to customs duties and import taxes, which are the responsibility of the customer.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at [contact email]. We will investigate and resolve the issue as quickly as possible.
Wrong Address
Please ensure your shipping address is correct at checkout. Petvibelab is not responsible for orders delivered to an incorrectly provided address.
Contact Us
For any shipping-related questions, reach out to us at [contact email].